Sponsors of The Retail Conferences
Sponsors are vital to ensuring that we continue to offer quality insights, exciting innovations and low-cost attendance to retailers. When you sponsor one of the Retail Conferences you help us to widen our audience, welcoming more quality delegates who otherwise may not have been able to attend.
We are currently inviting sponsors for our 2017 events, with those already confirmed listed below.
Sponsor: Mobaro Retail
Retail businesses are under considerable financial pressure. With rising business rates and minimum wage, consumer confidence issues due to Brexit and the General Election, and the devalued pound, retailers need to radically improve operational efficiency, eliminate waste, address issues at the root cause, and increase sales performance. If this sounds familiar then we'd love to talk to you...
Mobaro Retail enables multi-location consumer-facing businesses to get immediate insight into the state of the operations, no matter how wide the geographic distribution of stores.
£millions are spent by retail HQ teams, on activities such as marketing and promotional campaigns, to VM, remerchandising instructions, and layout chances, with the intention of maximising sales and margin. However, in far too many cases the information flow is one way - once the store instructions are released to stores there is no immediate feedback loop, or insight, for all those invested in the operational execution of the activities. Furthermore, store staff have no robust mechanism to report issues or be reassured that action to resolve problems is underway. Apart from anecdotal feedback claiming that poor store implementation or low compliance is to blame, there is no true context to what causes some promotions or campaigns to underperform.
All this uncertainty leads to poor quality decision making, but more importantly, lack of clear communications, follow-up, insight, and issue resolution, puts all the collective effort, and investment, at risk of failing to produce the desired results.
Mobaro Retail is an easy to use app that allows HQ and ops teams to share operational activity lists, with all supporting documents (such as VM instructions) with stores. Stores complete simple, intelligent digital "checklists" to confirm actions are complete, or if not, and there are issues, they can request the necessary support.
Data from stores populates a management dashboard, in real time, where your KPIs and key indicators are presented in visually engaging graphics, all of which are "drillable" to the detail data.
Why not contact us for a FREE trial of Mobaro Retail, and discover how it could be an essential part of your store teams' tool-kit, getting colleagues out of the office and onto the shop floor.
Find out more via pages.mobaro.com/mobaro-at-the-retail-conferenceBack To Top
Supporter: Customer Experience Consultancy Ltd
Ian Golding advises a wide range of businesses across various sectors in all aspects of customer experience management
If you are looking for expertise in deploying a customer experience programme, or with more specific customer related requirements, he will be able to help you. His approach to customer experience follows the framework shown below. He specialises in the following:
- Creation and development of customer experience strategy, including brand proposition
- Customer journey mapping
- Customer Experience measurement systems to include VOC (voice of the customer); VOP (voice of the process); and VOE (voice of the employee)
- Creation of customer focussed continuous improvement programmes
- Employee engagement and advocacy initiatives and approaches
- Customer Experience related training & leadership development programmes including CCXP accreditation (the world's only professional qualification for Customer Experience Professionals)
Find out more via http://www.ijgolding.comBack To Top
Supporter: Engaging Service
Engaging Service works with clients to develop sustainable differentiation and commercial success through:
- Customer strategy
- Employee engagement
- Customer engagement
- Leadership and coaching of customer experience
- Complaint management to enhance reputation
Find out more via www.engagingservice.comBack To Top
Sponsor: Soundtrack Your Brand
Soundtrack Your Brand (Spotify's only investment in the business music world) want to raise the awareness of the recent studies on
a) the positive impact of brand fitting music on in store sales/customer experience and
b) how playing customer fitting music (music not fitting the brand) can hurt sales more than silence.
Putting music on and assuming this is immediately an improvement on silence, is not the reality at all. We want to explain to businesses how we can help them leverage brand fitting music to grow their business and have control of music in the palm of their hand, just like in their personal lives.
Find out more via www.soundtrackyourbrand.comBack To Top
We started Liquidline because we wanted to offer Britain something fresh; a fresh approach, fresh ideas and fresh drinks!
Providing a single-source refreshment solution, tailored to you. With a range of coffee machines, water-coolers, juice dispensers, vending machines & consumables along with free installation, demonstration and maintenance.
Find out more about Liquidline and its services via http://www.liquidline.co.uk/retailBack To Top
Supporter: A1 Retail Magazine
It is critical for retailers to keep one step ahead, and this is where A1 Retail can help.
We bring you all the latest news to your desk as it happens, in the form of a magazine and regular e-newsletters. Our comprehensive web site is also updated daily with current news, as well as events, case studies and opinions from key figures.
A1 Retail is also available to view on the A1 Media APP - download it now for FREE!
Find out more about A1 Retail Magazine via http://www.a1retailmagazine.comBack To Top
Sponsor: Hughes Network Systems, Europe
Part of Echostar a billion dollar global company with offices in United Kingdom, Germany, and Italy, Hughes Network Systems Europe (Hughes Europe) is a market-leading provider of high-quality, resilient and cost-effective broadband networking and customer experience solutions to organisations throughout Europe.
Combining the best of breed in terrestrial, wireless and satellite technologies with E-learning and Digital Media solutions and world-class Managed Network Services, for international service delivery and multi-site integration Hughes Europe is uniquely positioned to meet the individual requirements of the distributed enterprise.
Find out more about Hughes Europe via http://europe.hughes.comBack To Top
Sponsor: GI Insight
GI Insight is one of the UK's most innovative and established practitioners of customer insight.
Our tried and tested expertise is supported by state-of-the-art technologies, such as our real-time digital campaign tool, and innovative techniques, including our own unique segmentation methodology. We get inside your business and use all this knowledge to help you better understand buyer behaviour and shape customer journeys that build loyalty, boost spending and improve profits.
Find out more about GI Insight via http://www.gi-insight.comBack To Top